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Here are your most frequently asked questions......answered! And if there's anything else we can help with, feel free to call us on 01646 652000.

Yes please - in the current circumstances all Credit Passes need to be booked online in advance for your chosen visit day.

You'll find a Book Online link at the top right of each page on our website - or simply click here!

Once you've selected your chosen Credit Passes and the day you want to visit, you'll also need to tell us how many are in your group.

You don't need to book each credit-based activity before you come - only the Credit Passes themselves so we know how many people are in the park each day.

The exceptions are our Senior Tree Tops TrailEscape Rooms and paintballing which are separate to our Credit Pass system and do need to be booked in advance.

Please visit our Playing Safe Guide for full details of our Covid 19 Strategy.

Click here for all our opening hours information.

Here's our handy 'quick list' of activities, including how many credits you need for each activity.

Here's our full list of activities, including how many credits you need for each activity.

Here's our full list of activities, including any minimum age and height requirements.

The good news is most of our activities stay open in wet weather - the only three normally affected are our Giant Jumping Pillows, Baseball and Inflatable Slide.

Tree Tops Trail usually continues during wet weather but can be halted by high winds and lightning.

Yes, your pooches are more than welcome at Heatherton - we are very dog friendly and even have our own Dog Agility Course!

The majority of the park is easily accessible for wheelchairs and buggies as we have invested heavily in tarmacked paths.

Our indoor facilities are all on ground level with ramps to access any slight changes in level.

Here's our page dedicated to accessibility at Heatherton

Find out about our coffee shops, restaurant and seasonal BBQ Grille right here!

Yes, we offer a range of gift vouchers for Heatherton, Tenby's Great Escape and Tree Tops Trail - find out more here!

Contact Us

Have a question or want to book credit passes online before you arrive?

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