We are looking fro a fun, friendly, hardworking, and reliable individual to join the Heatherton catering and retail team for the 2026 season. This role covers a range of responsibilities, and is primarily to cover the busy school holiday period. This role would suit someone looking for work during the school and University holidays. 

About the role:

• As a Catering and Retail Assistant, you will work across our busy coffee shop, gift shop, and catering outlets, such as the Triangle Restaurant and BBQ.

This varied role includes a range of duties such as:

• Coffee shop-Barista duties such as preparing and serving hot and cold beverages in our coffee shop.
• Gift shop – serving and selling retail goods.
• Play area – overseeing and general soft play sessions and occasionally assisting soft play birthday parties.
• Restaurant-Taking customer orders and delivering meals to tables
• Providing excellent customer service with a positive attitude.
• Handling payments and operating tills.
• Keeping catering areas clean, safe, and well-stocked.
• Working as part of an energetic and supportive team.

What we are looking for:

• A friendly and approachable individual who has good communication skills. 
• A team player with a can-do attitude.
• Reliable, punctual, and happy to work weekends and school holidays. 
• Comfortable working in a fast-paced environment, especially during busy periods
• Basic food hygiene awareness (training can be provided)

We’re currently looking for seasonal staff, with shifts focused school holidays, and weekends.

There is also the potential to continue beyond the holidays for the right person.

To apply: Please send your CV and a bit about yourself to info@heatherton.co.uk, specifying that you are applying for the Catering and Retail Assistant position.

We look forward to hearing from you!

We are looking for a friendly, reliable, and highly organised Receptionist / Admin Assistant to join our team in a busy, customer-facing role.

This position will be primarily based at Heatherton World of Activities, with additional administrative support provided to our sister business, Florence Springs Luxury Lodges & Glamping, located next door.

This is a varied and rewarding role, ideal for someone who enjoys working with the public while keeping day-to-day operations running smoothly behind the scenes.

Key Responsibilities

• Welcoming visitors and providing a friendly, professional front-of-house experience
• Answering incoming phone calls and responding to emails efficiently and professionally
• Managing bookings, amendments, and enquiries for activities and accommodation
• Handling customer service queries both in person and online
• Processing payments and using booking and till systems accurately
• Supporting general administrative tasks across both businesses
• Assisting with daily office organisation and record keeping
• Liaising with team members to ensure smooth daily operations

About You

• Friendly, approachable, and confident when dealing with customers
• Highly organised with good attention to detail
• Strong communication skills, both written and verbal
• Comfortable using computers, email, and booking systems
• Able to work well under pressure in a busy environment
• Reliable, flexible, and a good team player

Hours & Requirements

• Approximately 16–20 hours per week (2–3 days)
• Weekend availability preferred
• Flexibility to support peak periods and seasonal demand

To apply for this role, please send a CV and a short introduction to info@heatherton.co.uk

We are looking for a friendly, hardworking, and reliable individual to join the permanent catering team at Heatherton for the 2026 season. This role combines hands-on cooking and kitchen preparation with broader catering assistant responsibilities across our coffee shop and restaurant outlets.

About the role:

As a Catering Assistant / Kitchen Cook, you will split your time between preparing and cooking food in our busy restaurant and supporting general catering operations in areas such as our coffee shop. This includes serving food and beverages, helping maintain a clean and well-stocked environment, and assisting with front-of-house duties when required.

Key responsibilities:

· Preparing, cooking, and plating dishes for the restaurant to high standards.

· Supporting daily catering operations, including serving meals, assisting with beverage service, and interacting with customers.

· Assisting with food prep, portioning, and organisation of ingredients to ensure smooth service during busy periods.

· Monitoring and maintaining kitchen and catering stock levels, checking ingredients, and assisting with ordering supplies.

· Operating kitchen equipment safely and efficiently.

· Maintaining clean, safe, and hygienic kitchen and catering areas.

· Working collaboratively with the team to manage high-volume service while delivering excellent customer experiences.

What we are looking for:

· Experience in cooking or food preparation in a restaurant, café, or similar environment is desirable but not essential; full training will be provided.

· Comfortable working confidently in both kitchen and front-of-house catering roles.

· Knowledge of basic food hygiene standards (training provided if needed).

· Reliable, punctual, and happy to work weekends and school holidays.

· Friendly, approachable, and a team player with the ability to work under pressure.

Hours:

· Permanent role with shifts typically around 8 hours.

· Minimum of 25 hours per week guaranteed, with the opportunity to work up to 40 hours during busy periods, including weekends and school holidays.

To apply:

Please send your CV and a brief introduction about yourself to info@heatherton.co.uk, specifying that you are applying for the Permanent Catering Assistant / Kitchen Cook (Permanent) position.

We look forward to hearing from you!