We are looking for a fun, friendly, hardworking, and reliable individual to join the Heatherton catering and retail team for the 2026 season. This role covers a range of responsibilities, and is primarily to cover the busy school holiday period. This role would suit someone looking for work during the school and University holidays. 

About the role:

• As a Catering and Retail Assistant, you will work across our busy coffee shop, gift shop, and catering outlets, such as the Triangle Restaurant and BBQ.

This varied role includes a range of duties such as:

• Coffee shop-Barista duties such as preparing and serving hot and cold beverages in our coffee shop.
• Gift shop – serving and selling retail goods.
• Play area – overseeing and general soft play sessions and occasionally assisting soft play birthday parties.
• Restaurant-Taking customer orders and delivering meals to tables
• Providing excellent customer service with a positive attitude.
• Handling payments and operating tills.
• Keeping catering areas clean, safe, and well-stocked.
• Working as part of an energetic and supportive team.

What we are looking for:

• A friendly and approachable individual who has good communication skills. 
• A team player with a can-do attitude.
• Reliable, punctual, and happy to work weekends and school holidays. 
• Comfortable working in a fast-paced environment, especially during busy periods
• Basic food hygiene awareness (training can be provided)
• Age 16+

We’re currently looking for seasonal staff, with shifts focused school holidays, and weekends.

There is also the potential to continue beyond the holidays for the right person.

To apply: Please send your CV and a bit about yourself to info@heatherton.co.uk, specifying that you are applying for the Catering and Retail Assistant position.

We look forward to hearing from you!

Are you a practical person who loves problem solving and working with your hands? Would you love to spend time working in the great Pembrokeshire outdoors? Be part of a positive and friendly team? If so then this could be the role for you!

This is an opportunity to our luxury glamping and lodge site operating 10+ glamping units and 30+ lodge units. Florence Springs is an award-winning family friendly site - sister company to Heatherton World of Activities, just 5 minutes outside of Tenby.

This varied role involves:

• Hot Tub Maintenance, including:

-Draining, refilling and setting up hot tubs on changeover days.       

-Cleaning, testing and balancing water chemistry

-Identifying and troubleshooting issues

-Carrying out routine checks to keep tubs running safely and efficiently

• Site grounds maintenance 
• Organising and contributing to routine maintenance and on-site repairs, including basic plumbing and electrics
• Taking care of the external cleaning of each accommodation unit, including our eco and electric hot tubs, toilets and shower block
• Supporting the smooth operation of site waste facilities, including the collection, rotation, and presentation of bins to maintain a clean and tidy environment for guests
• Being a friendly point of contact for guests throughout their stay at Florence Springs
• Assisting with late shift duties on a rota basis with other wardens, including guest check-ins
• Helping look after our three gorgeous alpacas,

The right person will:

• Be 18+ and have similar hands-on experience and be proficient with hand tools and various equipment,
• Ideally have their own tools,
• Be good at problem solving,
• Slot into our fantastic existing team, whilst being confident and capable to act independently and with initiative whilst working on their own,
• Be friendly, approachable and comfortable socialising with our guests - making them feel welcome upon arrival and leave with smiles on their faces!

This position offers roughly 25 hours each week spread across 3 shifts. Due to the nature of the industry, Monday and Friday availability are essential, as well as Saturdays during the peak summer holidays.

To apply - if you would like to join our fun and friendly team, please send your CV and a bit about yourself to info@heatherton.co.uk, noting which role you are applying for.

We look forward to hearing from you!