Are you friendly, reliable, and highly organised with excellent communication skills? We’re looking for a Receptionist / Admin Assistant to join our team in a job share role at Heatherton World of Activities. Although this role will primarily cover Heatherton, the successful candidate will also be expected to assist with administrative roles for our sister company, Florence Springs Luxury Lodges and Glamping, situated next door to the park.

This is a varied and rewarding role, with the opportunity for either part-time or full-time hours depending on the successful candidate(s), as the 7-day shift pattern will be shared between two team members.

Main Responsibilities:

• Welcoming customers at reception and providing excellent customer service
• Selling tickets and processing bookings using our booking systems
• Handling customer enquiries via email and phone
• Managing and coordinating group bookings
• Providing administrative support across both Heatherton and Florence Springs

What We’re Looking For:

• A friendly and professional individual with a passion for delivering excellent customer service
• Reliability and flexibility to work as part of a job share, which includes weekends and school holidays
• Strong written and verbal communication skills
• Confident in using Microsoft Office and handling a busy inbox
• Organised, proactive, and able to multitask in a fast-paced environment
• Previous experience of working in a reception/administration based role is desired, but not essential, as full training will be given

If you're looking for a role where no two days are the same and you enjoy interacting with people while keeping things running smoothly behind the scenes, we’d love to hear from you!

To apply, please send your CV and a short covering note to info@heatherton.co.uk

Are you energetic, reliable, and ready to lead the fun? We’re on the lookout for a confident and enthusiastic Activity Supervisor to join our dynamic team ahead of our ahead of the busy school trip and summer holiday season!

👇 About the Role:

As an Activity Supervisor, you’ll play a key role in ensuring our visitors have a safe and enjoyable experience across a wide range of fun activities, from bumper boats and archery to ‘walk on water’ and pistol shooting, while maintaining high standards of customer service throughout. This role is ideal for someone who thrives in a busy, outdoor environment and enjoys working with people of all ages in a friendly and professional manner.

🕐 Availability:

To apply, you must be available to work:

• Weekends
• School holidays
• Weekdays throughout July (leading up to the school summer holidays

✅ What We’re Looking For:

• A positive, can-do attitude
• Strong communication skills
• Experience in a customer-facing role (preferred but not essential)
• A passion for delivering great guest experiences
• Willingness to work outdoors in all weathers

📩 How to Apply:

If this sounds like something you or someone you know would be interested, simply send a CV to info@heatherton.co.uk! We look forward to hearing from you!

Are you energetic, outdoorsy and up for an exciting challenge? We’re on the lookout for a hardworking and reliable Tree Tops Trail Activity Supervisor for our exhilarating high ropes course at Heatherton World of Activities – covering weekends, school holidays, and weekdays throughout July in preperation for our busy school trip season. This seasonal role is for 2025 with the potential to continue beyond!

What You’ll Be Doing:

• Welcoming and briefing customers, ensuring they feel confident and informed

• Carrying out daily safety checks, setting up and maintaining high ropes equipment to the highest standard

• Leading high ropes sessions and zipwire runs with enthusiasm

• Patrolling the course to supervise and support participants, ensuring their safety and enjoyment

• Occasionally assisting with the operation of other activities across the park, whether it's jumping pillows, mini landrovers, dragon slide or water peddlerz!

What We’re Looking For:

• Applicants must be 18+ with a good head for heights and a confident, hands-on approach

• Ideally, you’ll have experience instructing high ropes or climbing, but if not, full training is provided – we also value experience or a strong interest in outdoor pursuits and adventure activities

• Friendly, sociable and great at engaging with large groups of all ages and abilities

• Reliable, responsible, and hardworking, with the ability to stay calm under pressure

Availability Requirements:

To meet the demands of our busy season, candidates must be:

• Available for weekend work

• Available throughout all school holidays

• Available on weekdays in July to help with school trip bookings

To Apply:

If you’d like to join our friendly, supportive and energetic team, please send your CV and a short cover note about yourself to info@heatherton.co.uk – be sure to mention that you’re applying for the Tree Tops Trail Activity Supervisor role.

We can’t wait to hear from you!